Otter’s Chicken, Marietta GA

I had originally described Otter’s Chicken, a quite good little place in The Avenues at West Cobb shopping complex, as a Guthrie’s clone, but that’s not strictly accurate. It’s a little more like a Zaxby’s, which would make this a second-generation Guthrie’s clone. Ah, the genetics of restaurants, it’s a very strange field of study.

My family took me to lunch here for Father’s Day. I was in an uncommonly grouchy mood that morning because I realized that my first five choices for someplace to go that day were all restaurants that were closed on Sundays. So I decided we’d try someplace new, and we stumbled upon a very curious story that certainly appeals to my interest in restaurant history. But first, a note about the food, which is the most important thing. Otter’s specializes in freshly-prepared chicken tenders, served in wraps or sandwiches or tossed in one of their seven sauces. I had my basket of tenders – dads ate for free on Father’s Day – tossed in hot sauce. The freshly-cut fries were also very good. The servers were a little unfocused, as teenagers can be, but the kitchen was on point. We were all very pleased with our meals. The chicken was very flavorful and the sauce was just as perfectly spicy as I like it.

The first Otter’s was opened in Nashville in 2003, and the chain very slowly grew over the next decade. I don’t believe that there were any more than seven locations in Tennessee, Louisiana and Georgia. This store was opened by Will Peterson, a local boy who graduated from nearby McEachern High the same year that the chain opened its first restaurant. After attending Shorter College, he bought into the Otter’s franchise system in 2010 and opened this location. Over the next three years, this store grew in strength – it is evidently a complete madhouse on football Fridays for McEachern, Hillgrove, Kennesaw Mountain, and Harrison High – while the chain began to stumble.

Now, typically, what we see when we have a strong independent store and a disintegrating chain is that the store is left to its own devices. That didn’t happen here. In 2013, Peterson bought the chain out. He closed the last remaining store in the Music City – I believe that the two Louisiana stores shuttered in late 2010 – and plans to slowly expand in Georgia with a number of corporate-owned restaurants.

Peterson’s next moves will be interesting. Zaxby’s was really good, once, and then they got gigantic and all their food started tasting like chemicals because the owners couldn’t maintain the quality and decided that a speedy drive-through line was more important than cooking good food to order. Guthrie’s doesn’t seem to have any kind of long-term game plan, their stores are run so haphazardly. Whether Otter’s stays in this one place or opens new locations, I hope that the quality does not suffer. What they have here in West Cobb is really good.

You can see all the restaurants that we have visited for our blog on this map, with links back to the original blog posts. It’s a terrific resource for anybody planning a road trip through the southeast!

12 thoughts on “Otter’s Chicken, Marietta GA

  1. Otter’s is one of our favorite restaurants to visit after softball practice at Lost Mountain park. I agree, the food is good–much better than the typical fast food options. The restaurant is dedicated to quality. Early on, the chicken sandwich was a typical breast filet, however the cooking quality was inconsistent. They corrected this by making the sandwich with two chicken filets, now the sandwich is consistently good. Appetizers are good too. And a big plus is that they have not switched over to the god-awful Coke Freestyle machines that makes one wonder why Coke guards their secret formula as a Coke from one of these machines has no resemblance to the “Real Thing”.

    1. Do you know… I’ve never actually tried a Coke from one of those? When I do find a Freestyle machine, I’m too busy being grateful for finally getting a Fanta Lime! But thank you for the comment – I’m glad that Otter’s has a good fanbase in the community. The food really is better than the fast food around it.

  2. Luckily we live only a few hours from Seattle, WA. USA has so many great chicken joints, especially in the South. Hope I can visit one day to try ’em all!

    1. Thanks for writing, Amy! There are two fried chicken joints in Charlotte that I’d really like to visit, along with all the hot chicken places in Nashville that we probably won’t get to until 2015… mmmmmmm.

      1. Next location will be near Kennesaw State University. Should open early 2016. I will keep you posted! Thank you again for your review and business.

      2. Just wanted to let you know we are scheduled to open mid next week at Cumberland Pointe shopping center. Please come by and see us at our new location!

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