Kay’s Ice Cream, Knoxville TN

As part of revisiting childhood memories, I was happy to share stories last year about the last remaining Kay’s Kastles in Soddy Daisy, Tennessee, and its distant relation, Ice Castle in Dalton, Georgia. You should probably read those before continuing; it’ll save me having to recount the history of the chain. As I wrote both chapters, I looked forward to finding a chance to visit Knoxville and see the last remaining Kay’s Ice Cream store.

Marie and the baby and I finished up at Cardin’s Drive-In and made our way back to the city. An amusing hiccup got in our way. The whole drive up to Dayton, I had my fingers crossed that Google Maps would not give us any back road / detour shenanigans, because I knew that my impatient daughter, who was helping me navigate, was pretty likely to melt down and start yelling if the directions were out of date. I breathed a long sigh of relief when we actually got to the hotel, as all of the directions were just fine and we had no trouble following them. Would you believe that it wasn’t until my daughter was visiting her aunt that Google broke down and failed us? We knew that we’d have a detour around the ongoing bridge construction on Chapman Highway, but this fool maps program had no clue what it was supposed to be doing, and sent us the wrong way. All the while, the TDOT had clearly marked the correct route with impossible-to-miss orange signs which we should have followed. Stupid Google.

Anyway, once we accepted that people who actually live and work in Knoxville probably know how to get around better than Google does, we saw the unmistakable sign of Kay’s ahead and on the left. This side of the city lost one of the best reasons to visit when the Book Eddy, our favorite used bookstore on Earth, closed, but there is still a good comic shop, and the Disc Exchange, and stone me, there’s another record shop, Basement Records, on this stretch of road. And there’s that wonderful giant ice cream cone, calling in commuters.

Sadly, though, one teeny dream was denied me. I had been hoping to bring my mother home a carton of Kay’s beloved old grape ice cream. Well, I call it beloved, but as far as I know, my mom’s the only one around who remembers or who would eat such stuff. We took some pictures of the sign, and noticed that it had a ladder affixed to it, and went inside to see what we could find. There was no grape ice cream, sadly.

The owner, Cathy Petty, who bought this store in 1987, had a thing or two to share about both the grape flavor and the odd ladder. Once upon a time, when Kay’s made their own ice cream, grape was always available. These days, the old Kay’s recipes are owned by Greenwood of Atlanta, which I found interesting, as, some months previously, the staff at the Chattanooga-area Kay’s Kastles told me that their old recipes are held by Mayfield. Mrs. Petty told me that she did request some grape ice cream after several of her guests asked for it. Greenwood mixed up a big batch of the beloved old grape, and it just sat there, their worst seller, so they no longer order it. What a shame!

But the ladder was an even bigger curiosity. According to what I have read, the Kay’s stores in eastern Tennessee had slightly different signs than the Kay’s Kastles stores in Chattanooga and northern Georgia and Alabama. Our stores had simply the giant ice cream cone; their stores had a little boy on the ladder sneaking a lick of one of the scoops. I wondered what had become of the little boy, and Mrs. Petty explained that many years ago, somebody offered to take the broken boy away for repairs and cleaning, and he completely vanished without trace. She said that she expects the boy to turn up on eBay one of these days. Remembering how Dalton’s Ice Castle retrieved its sign after it spent many years in a farmer’s field, I supposed that the boy’s hiding out in some barn somewhere, his tongue desperately searching for a big plastic scoop of fading ice cream, and only finding dirt and hay.

While many old Kay’s flavors are available in area Food City grocery stores under an umbrella called Legacy Brands – heck, I remember Chuck Wagon; how the dickens did Food City find the rights to that? – one that did survive into the modern day while grape didn’t is lemon custard. I had a scoop of that while Marie challenged the awesomeness of my vanilla malt from Cardin’s by getting one here. The lemon custard was completely terrific, sweet and not sour, and just a perfect little treat. And yes, the vanilla malt was completely fabulous; you’d expect nothing less from Greenwood ice cream, really. They do burgers, hot dogs, chili, BLTs, and all the expected lunch sandwiches here, and perhaps one day we’ll try one, but to be perfectly honest, I owe another Knoxville business a little money first. You see, an hour before, in between Pizza Palace and Cardin’s, we drove past something completely unexpected: another dang Kay’s ice cream sign.

This had been a Kay’s in the 1970s and 1980s before it closed, and the building sat vacant for many years. I noticed that, once upon a time, this sign also had a ladder – and, presumably, a little boy with aspirations of licking the scoop – attached, but it’s long gone. I didn’t think to ask about it when I stepped in and met the owner, whose name, I believe, is Susan. She and her son explained that, when she was in high school, she worked at this Kay’s. It was only natural that, when the chance came to open a burger stand and ice cream parlor, they’d make a go of it at this location. It needed some work and paint, but heck, it already had an iconic sign.

Scott’s Place is as close as you can get to a Kay’s without actually being Kay’s. They may not have the rights to the name, but they get their ice cream from Greenwood, same as Kay’s these days. I didn’t think to ask about the grape flavor, and I didn’t know about the existence of the lemon custard until a half-hour later, but I’m pretty sure that if you’re on this side of Knoxville, you’re in for a good meal under that completely wonderful sign. Since they were good enough to indulge my curiosity without me actually spending any money, the least I can do is encourage you good readers to pay them a visit and tell us how it is.

As mentioned in the previous chapters, we would certainly love to know much more about the range that Kay’s, and Kay’s Kastles, expanded through in the 1960s and 1970s. Did you grow up in a town with either a Kay’s Kastles or a Kay’s? Can anybody confirm whether Huntsville had a store? A Google image search will bring up many more photos of that terrific sign, but do you have any of your own to share? Leave a comment and let us know!

Did you know? We have a fantastic Facebook page, where you’ll be able to follow along with much more than just links to chapters here, but additional information, local media PR, links when our friends-in-blogging review our favorite places, and other follow-up news about the places we’ve been. Give us a like !


24 thoughts on “Kay’s Ice Cream, Knoxville TN

  1. Ahh yes. Another place we ate a lot when I was a little girl! Hot Dogs and Superman ice cream with my grammie! Seriously, I wish I could meet you guys sometime!

  2. Hi Grant and Marie! I don’t know if Huntsville ever had a Kay’s. I have been living in and or visiting Huntsville for about 40 years but I don’t remember ever seeing a sign like that. Do you have any idea where it would have been? We did have a Mr. Donut years ago…I loved their crullers.

  3. Grant and Marie You probably already know this but the big cone is still at the location in Maryville without the little boy also. The business in that building is called “Sweet Sensations” and the owner said pretty much the same thing, Sign is too iconic to take down.

  4. The Kay’s ice cream sold at Food City isn’t the original ice cream. They asked the family if they could use the name and labeled the Food City ice cream with it. I met the granddaughter of the family and she told me how they got bought out by the Duke’s mayonnaise company for their ice cream distribution plant in the 90’s.

  5. The Knoxville locations did have either a boy or girl on their signs. They were representations of the grandkids of one of the original owners. They named the company after the first initial of one of the owners whose name started with “K”

  6. I grew up in Maryville, TN, which had a Kay’s Ice Cream. It was THE place to be after any school function, or when you needed a pick-me-up, or when I was hot as blazes outside. It turned into an extremely overpriced (albeit good) sweetshop probably sometime around 2004, and unfortunately I was only thirteen and too young to pay attention to precisely why it was sold. I do remember the owner being quite old; likely she wanted out of the business and in a Maryville-typical fashion I doubt anyone seriously considered that Kay’s wouldn’t be bought and kept open. The new owners a) seriously considered taking down the big come sign (which they ultimately left standing, though its color scheme went from mint chocolate to plain chocolate) and b) promised to serve Kay’s in the store (which, if they ever did, they don’t anymore). I actually attend UTK and admittedly never have a reason to go down Chapman, so I didn’t know there was a Kay’s down there til google searching and coming across your article. Will check it out as soon as I get a chance-thanks!!

    1. I’m glad we were able to help you out, and hope that you enjoy visiting Kay’s. Maybe that record shop on Chapman’s pretty good as well? Thanks for visiting!

  7. Please tell your mother that I remember Kay’s grape ice cream very well!! I would just love to have some of that. It was my absolute favorite when i was a kid, A couple of local places have fixed grape ice cream at my request and it was pretty good, but just not the same as the old Kay’s grape. If you find it or a recipe for it, please please please let us know

  8. I actually work for Katherine Kollmansberger Klein, the daughter of the original founder of Kay’s Kastles. She is 88 years old and still lives in Chattanooga, TN, home of the first Kay’s Kastles. I have heard many stories, and remember going there when I was a child with my parents and grandparents. Mrs. Klein has had a stroke and can no longer talk clearly, I shared this article with her and she loved it.

  9. There was a Kay’s Kastles in Brainerd Village shopping center in Chattanooga in the 70s. It was the best place to go for ice cream. The lemon custard was great!

  10. Sadly just this last week the Kay’s on Chapman Highway in Knoxville has closed down because of how they were not getting good sales. It is sad now that you can only get Kay’s ice cream through Food City now. I feel if that location had been able to move to another spot on Chapman Highway like other opponent Restaurants like McDonald’s did when the Wal-Mart store moved from the Chapman Ford Crossing shopping center to where it is now located at next to John Sevier Highway. Because of Wal-Mart and other stores moving from that nearby shopping center that pulled a whole lot of business away from the Kay’s Ice Cream Restaurant. I wish there was a way that someone could get the rights and open another location back up somewhere.

Comments are closed.